This Privacy Policy explains what personal data 777qd collects, how it is used, who it may be shared with, and the rights you hold in relation to your information.
These cards summarise key privacy commitments. They do not replace the full Policy below — please read the complete document for binding detail.
We collect registration data (name, email, date of birth, address), identity verification documents (CNIC/passport), transaction records, device and session logs, and communication history with our support team.
Personal data is used to operate your account, process transactions, verify your identity (KYC), comply with legal and anti-money laundering obligations, and improve our Services. We do not sell personal data to third parties.
Data may be shared with regulated payment processors, identity verification providers, fraud-prevention services and regulatory authorities where legally required. All third-party processors are contractually bound to handle data securely.
You have rights to access, correct, delete, restrict and port your personal data. You may also object to certain processing activities. Requests can be submitted to our support team and will be handled within applicable statutory timeframes.
All data is transmitted over TLS-encrypted connections. Account access is protected by password authentication and optional two-factor verification. Identity documents are processed only through the secure in-platform KYC portal.
We retain personal data for as long as your account is active and for additional periods required by applicable law — typically five to seven years post-account-closure for KYC and financial records, in line with AML regulatory obligations.
777qd (hereinafter "777qd", "we", "us" or "our") is committed to protecting the personal data of every individual who visits the 777qd website at https://777qd.cam or registers and uses the 777qd Services (hereinafter "Platform"). This Privacy Policy (hereinafter "Policy") sets out in clear and transparent terms what personal data we collect, why we collect it, how it is processed, with whom it may be shared and what rights you hold in relation to your data.
This Policy applies to all users of the 777qd Platform, including visitors who browse without registering, registered account holders and users who have submitted identity verification documentation. By accessing the Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside the Terms & Conditions, which together constitute the full agreement governing your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail with respect to the use of the Services, and this Policy shall prevail with respect to the processing of personal data.
For the purposes of this Policy, the following definitions apply:
The Data Controller responsible for Personal Data processed in connection with the 777qd Platform is the Operator holding the gambling licence under which the Services are provided. The Operator's registered details are available upon request by contacting the support team at the address set out in Section 17 of this Policy.
For Pakistani users, please note that the Data Controller is an entity registered in the Operator's licence jurisdiction and is not a Pakistani legal entity. 777qd does not claim to be subject to any Pakistani data protection regulatory authority. However, we are committed to handling your Personal Data with the highest standards of care regardless of your location.
We collect Personal Data through several channels and in several categories, as set out below.
When you create an account on the 777qd Platform, we collect: full legal name, date of birth, email address, residential address (including city — for example Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar), mobile telephone number and chosen username. This data is required to create and maintain your account.
To comply with applicable age-verification, identity-verification and AML obligations, we may collect: a copy or scan of your valid CNIC (issued by NADRA) or passport; a proof-of-address document (utility bill, bank statement or official correspondence); and a selfie or the result of a liveness-check process. All KYC documents must be submitted exclusively through the Platform's secure HTTPS verification portal.
We collect records of all deposits, withdrawals, wagers and bonuses associated with your account. This includes transaction amounts (in PKR), timestamps, payment method references (such as mobile wallet identifiers for Easypaisa or JazzCash, or bank account references for Raast transfers via HBL, UBL, Meezan Bank or Bank Alfalah) and transaction status. Payment provider names are referenced for operational record-keeping only and do not imply endorsement of gambling services by those providers.
When you access the Platform, we automatically collect: IP address, browser type and version, operating system, device identifiers, referring URL, pages visited, session duration and clickstream data. This data is collected via server logs and, where applicable, cookies and analytics tools.
If you contact our support team via Live Chat, email or the Help Center, we retain records of that communication including its content, timestamps and the resolution outcome. These records are used to resolve disputes, improve service quality and meet regulatory obligations.
We process data relating to your betting and gaming activity — including session frequency, staking patterns, deposit behaviour and any responsible gambling limits you have self-imposed — for the purpose of identifying indicators of gambling-related harm and fulfilling our responsible gambling obligations.
Where data protection law requires us to identify a legal basis for processing your Personal Data, we rely on the following grounds:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and operation | Performance of a contract (the Terms & Conditions you have agreed to) |
| KYC identity and age verification | Legal obligation (gambling licence requirements, AML regulations) |
| Payment processing and transaction records | Performance of a contract; Legal obligation |
| Fraud prevention and AML monitoring | Legal obligation; Legitimate interests |
| Responsible gambling monitoring | Legal obligation; Legitimate interests (player protection) |
| Technical platform operation and security | Legitimate interests (secure and functional service delivery) |
| Marketing communications (where applicable) | Consent (opt-in) or Legitimate interests (existing customer communications) |
| Dispute resolution and customer support | Performance of a contract; Legitimate interests |
777qd processes your Personal Data for the following purposes:
777qd does not sell, rent or trade your Personal Data to third parties for marketing purposes. We may share Personal Data only in the following circumstances:
We engage third-party service providers to perform functions on our behalf, including payment processing, identity verification, fraud analytics, cloud hosting and customer support infrastructure. All such processors are contractually bound to process data only as instructed by 777qd and to maintain appropriate security measures.
We may disclose Personal Data to gambling regulatory authorities, financial intelligence units, law enforcement agencies or courts where we are legally required to do so — including under the terms of the Operator's gambling licence and applicable AML legislation. Such disclosures are made in accordance with applicable law and, where possible, subject to appropriate confidentiality protections.
In the event of a merger, acquisition, restructuring or sale of all or part of the business to which the Platform relates, Personal Data held by 777qd may be transferred to the acquiring entity as part of the transaction. Users will be notified of any such transfer that materially affects their rights under this Policy.
We may share your Personal Data with third parties where you have given explicit, informed consent for such sharing. You may withdraw consent at any time by contacting the support team, subject to any overriding legal obligation.
The Operator's infrastructure, service providers and regulatory counterparties may be located in jurisdictions outside Pakistan and outside the Operator's primary licence jurisdiction. When Personal Data is transferred internationally, 777qd ensures that appropriate safeguards are in place — such as contractual clauses consistent with applicable data transfer standards — to maintain an equivalent level of protection for your data.
By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in countries other than your country of residence. If you require further information about the specific safeguards applied to any international transfer, please contact us using the details in Section 17.
The 777qd Platform uses cookies and similar technologies to ensure functionality, maintain security, support analytics and, where consent is given, personalise your experience.
You can manage cookie preferences through your browser settings. Please note that disabling cookies categorised as "Strictly Necessary" will impair your ability to log in and use core Platform features. Instructions for managing cookies vary by browser — refer to your browser's help documentation for specific guidance.
777qd retains Personal Data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory and contractual obligations.
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML obligation; dispute resolution |
| KYC identity documents | Duration of account + 5–7 years post-closure | AML / gambling licence regulation |
| Financial transaction records | 5–7 years post-transaction | Financial / AML regulatory obligation |
| Support and communication records | 3 years from last interaction | Dispute resolution; service improvement |
| Technical logs (IP, session data) | Up to 12 months | Security and fraud prevention |
| Marketing consent records | Duration of consent + 3 years | Regulatory accountability |
Following the expiry of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with our internal data-disposal procedures.
777qd implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, loss, destruction, alteration or disclosure. These measures include, but are not limited to:
In the event of a Personal Data breach that is likely to result in a high risk to your rights and freedoms, 777qd will notify affected users without undue delay in accordance with applicable data protection law.
Subject to applicable data protection law in the Operator's jurisdiction, you may hold the following rights in respect of your Personal Data:
You have the right to request a copy of the Personal Data we hold about you, together with information about how it is processed. We will respond to verified access requests within the timeframe required by applicable law.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Account holders may update basic profile information directly from the account settings dashboard; corrections to KYC documents must be submitted through the secure verification portal.
You have the right to request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where processing was consent-based), or where no overriding legal ground for retention exists. This right is subject to mandatory retention obligations — we cannot delete KYC or financial records that we are legally required to retain.
You have the right to request that we restrict the processing of your Personal Data in certain circumstances — for example, while a rectification request is being assessed or where you contest the lawfulness of processing.
Where processing is carried out by automated means and on the basis of your consent or contract performance, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and to request transmission to another controller where technically feasible.
You have the right to object to processing carried out on the basis of legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.
Where any decision with a significant effect on you is made solely through automated processing (including profiling), you have the right to request human review of that decision, to express your view and to contest the outcome.
The 777qd Platform is strictly for adults aged 18 years and over, or the higher minimum age required by the applicable Operator/licence jurisdiction. We do not knowingly collect Personal Data from any individual below the applicable minimum age.
Where we discover, through the KYC process or otherwise, that Personal Data has been collected from an individual who does not meet the minimum age requirement, we will: immediately suspend the relevant account; delete or securely destroy the personal data collected; and refund any real-money deposits made, subject to the Operator's underage gambling procedures.
If you are a parent or guardian and believe that a minor under your supervision has attempted to or successfully registered an account on the 777qd Platform, please contact us immediately at the address provided in Section 17.
777qd may send promotional communications — including information about new games, bonus offers, PSL season promotions and platform updates — by email or push notification, subject to applicable marketing rules.
We will only send direct marketing communications where:
You may withdraw consent to marketing at any time by: unchecking the marketing preference in your account settings; clicking the unsubscribe link in any marketing email; or contacting our support team directly. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
The 777qd Platform may reference or display content connected to third-party services — including payment processors and identity verification providers accessed through the Platform's integrated interfaces. These third parties operate under their own privacy policies, which govern the data they collect and process independently of 777qd.
777qd is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform.
777qd may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law or regulatory guidance. Material changes to this Policy — in particular, changes that affect your rights or alter how we use your Personal Data — will be communicated to registered users by email and/or by a prominent notice on the Platform prior to the changes taking effect.
The date on which this Policy was last reviewed is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the changes, to the extent permitted by applicable law.
If you have questions about this Privacy Policy, wish to exercise a data subject right, request information about how your Personal Data is processed, or raise a data protection concern, please contact the 777qd Data team using the details below. Email addresses are displayed as plain text only and are not clickable links.
These email addresses are displayed as plain text only. Do not transmit CNIC, passport copies or other identity documents by unencrypted email. All KYC documentation must be submitted exclusively through the Platform's secure HTTPS verification portal.
You also have the right to lodge a complaint with the data protection supervisory authority in the Operator's licence jurisdiction if you consider that the processing of your Personal Data infringes applicable law.